Ashland, Virginia

The sales lady is very helpful and knowledgeable. Great shopping experience

The James River Equipment team is fantastic! Their sales team does not pressure you into buying anything and their service team is top notch!

Experience with Jenna Mills was extraordinary. Trading a tractor for a new one was made a personal experience! Arrangements and calls were made promptly and Jenna has kept in touch throughout!

Most always have in stock the items I need plus they have a cool selection of gifts and toys.

Jennifer gave me a wonderful shopping experience.

I needed some parts for my 20 year old 23 horsepower John Deere lawn tractor mower I called James River Equipment they told me yeah we've got plenty of Parts here for that lawnmower come on out we'll hook you up now usually when somebody tells you that you get there and I don't really have much of anything but they can order it for you that's not what I needed I need two parts right away I went there they had the tires I needed they had the front end steering parts I needed a complete front end steering parts that I needed they had the clips with the steering that I needed they had two tens for the steering that I needed and they had him right there didn't have to wait for him it was nice to be able to go someplace and actually get the parts and go man the counter was very friendly and I will definitely go back there and get parts again it was nice to actually deal with somebody that knew what they were doing and actually had the parts to fix what I needed I hope it works out well for you and that's my opinion good day

The 730M is great, but Genna’s service was better. Would highly recommend Genna and James River to anyone.

This place is great! Knowledgeable staff and great service! Thanks to McKayla in sales and Gary in parts, I wouldn't go anywhere else.

What a great team of men and women. Very informative they answered all my questions. We had a bad connection. So they texted me the prices and part numbers of the items I needed to purchase. Parking is good access is great. Buy The Best. Buy John Deere.

Quick easy done, good guys behind the counter, walked in got what I needed, and went home.

They were very nice. I came in, not knowing a part name and they helped me find it.

Large selection and friendly and helpful staff

Very helpful didn't know what I need exactly but the parts guys knew what I need. Had in stock and at a fair price. In and out no problems

I had the absolute pleasure in workin with Ms. McKayla Washington at the Ashland, Va. location yesterday.
I had searched for weeks within a 150 mile radius of me for a particular tractor set up and the finally had one ! McKayla called me back in a very short 20-30 min callback after I had left a message and I ask her to hold it for me until I could get there (2 hour drive).
When I got to the store she was with another customer but promptly told me she would be with me as soon as she was done. Needless to say I had no problem browsing through my big green adult toy store!
McKayla came and got me as soon as we were done showed me all the equipment I had been asking for and even helped me play a game of Tetris in figuring out how to get it all on the trailer and truck in one trip.
We sat down did all the paperwork she was patient, very cordial and overall just a bright and welcoming friend in a manner. Like someone you’d known for awhile and can keep ya entertained during the wait.
My highest recommendations for this store and in working with McKayla!
Thanks again JRE and McKayla!

Recently purchased a John Deere 5075 tractor at store B11053 Ashland Ag from Mckayla. It was a great sales experience, she answered all my questions, had patience with my decision making with no pressure , friendly, and followed up with me afterwards on a warranty repair to make sure everything was right. You can tell she is a go-getter and cares about her customers, and that is hard to find these days.

Awesome experience. Mikala was extremely patient and helpful in working with me on my trade and purchase of a new Zero Turn. Highly recommend working with her for your next purchase.

Stopped in to see about getting a new lawnmower/tractor for our new house. We didn't have to wait long before McKayla was able to help us out. She was helping another customer on the phone before us. I was able to test drive a tractor before we even discussed anything else. The turn radius was so much better than a riding lawn mower that I've had in the past despite it being top quality brands. We will be getting a bucket, backhoe, auger, and a few other attachments for this. McKayla was so helpful and professional. She could even relate to what I wanted to use it for since she wants to do all the things I will be doing. Definitely will be purchasing the tractor from here once we close on the house along with all the attachments to improve the yard and do a garden.

Extremely helpful employees and huge selection of power equipment

Great service from the staff, and cutting edge equipment for all needs!

Awesome. Had what we were looking for. Very nice staff.

Parts staff is always fast, knowledgeable accurate, and friendly.

Went to James River to look at gators. We were greeted by Ginna she was very knowledgeable about the john deer line and made the purchase a fun and no-hassle experience. if you need a tractor gator or lawnmower see Ginna

Carried all the parts I was looking for. Very polite and helpful staff. Just great service. I always come here for my John Deere parts and service. Would recommend to anyone looking to get parts or to buy a new John Deere tractor! ?