Tech Support
James River Equipment and John Deere work together to bring you superior support beyond any other manufacturer or dealer. James River sets ourselves apart from all other dealers and goes above and beyond by proactively working with the customer. This means working with you even before there is an issue.
Multi Layer Alert System
It's hard to miss a critical alert from JDLink. With alerts directed to emails, texts, and the third level of alerts coming from our Machine Monitoring Specialists, you will know when there's a machine that needs your attention. Our Machine Monitoring Specialists will also help you remotely diagnose issues or alert you of a solution before you have to diagnose the problem! The sooner you know your machine is running into an issue, the faster you can fix it.
Tech Support is here to keep you up and running longer, allowing you to be more productive.
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