Alexandria, VA 22304
- Phone (571) 483-2444
Our James River Equipment - Alexandria, VA location provides Parts only. We are very proud of our new parts availability for the DC metro area. We will also have a hydraulic hose machine on-site. Serving Virginia and the Carolinas with our roots dating back 4 generations to 1926…We are here for you, here for life!
Trust and Reviewed
Rent & Purchase from a verified dealer
Easy to find, great 👍 service.
Special shout out to Allen and Andrew, needed a tiller for my tractor, a few days later I get the call to come pick it up and they were ready to do the paperwork and load it for me, super nice and informative with any questions I had, highly recommend
we buy stuff, equipment, bucket teeth all the time excellent people, very helpful and professional
Great customer service
Love delivering to all of the John Deere stores. The nicest people and they get their equipment unloaded fast.
Walked in with a 100$ bill got my 2 bottles of oil and oil filter and a couple air filters and back to the creek I went.
Good people good products good service 👌
Always helpful and friendly.
Helpful people always have the parts in need if they don't they'll order them
I want to thank Jarret and Doug in Service for helping my Dad out with his Stihl trimmer. They went out of their way to get his machine repaired and they were very friendly and kind. A+
Knowledgeable and friendly staff with a large selection of personal and professional tools for farm and landscaping use.
Great service and fair prices!
Prompt friendly service
In a market where lawn care equipment is in high demand and low supply, James River Equipment in Tappahannock more than delivered. Specifically, Brad Hall, the Sales Rep went over and beyond any expectation. I was looking for a 300 series Lawn Tractor on short notice, and called around to several John Deere locations and was greeted with, "none on hand," "we have a shipment coming in the next few weeks," etc. However, Brad took it upon himself to check inventories across the state and found the Lawn tractor I was looking for on the Virginia/North Carolina State Line. He orchestrated a move from there to here and within 3 days I was able to take delivery. Outstanding customer service and a willingness to go beyond what is expected. I can't wait to give James River Equipment, and especially Brad, future business.
Very good customer service!
These guys are very professional !!
Great service and products.
Excellent service in the service department and at the front counter for parts
Very knowledgeable, and quick on receiving our part.
They are very nice and courteous and unload your truck fast
Diane Moore, 5 star parts wiz. Very helpful and knowledgeable. Always goes above and beyond!! Cheers to Diane!!
Very good to talk to. Prices very reasonable.
Great service and great people
Good people to work with
Friendly service... great sales staff...patient while I asked so many questions...provided a full demo of the tractor and implements.
Purchased a riding mower here. Great staff.
Zach was very helpful. Communication was spot-on. The value of the mowers was competitive. The entire process from initial contact to the product in-hand far exceeded my expectations. Highly recommend. Great job!
Good place for all you lawn mower weed eater and other farm equipment needs. A tad pricey but it's good quality products.
I spoke with Jeff and he was very knowledgeable about my machine and got me the right parts.
Definitely a five star ⭐! I just wish I could give more!!! Henry Hall was so kind and understanding. Walked us through everything and was willing to answer any questions. The absolute best experience ever!!! Made everything so simple and easy. Financing was a breeze. Couldn't ask for a better place!!! I would recommend anyone to go to these guys for the best buying experience!!!
Very friendly and go the extra mile to help you
My experience with James River Equipment of Shelby was great! At a time when commodities of all types were in short supply, I went online and contacted Matt Holland. Matt was great at finding the tractor, all the implements and outfitting the tractor to my specs.
He also aided in financing with everything done from the comfort of home.
He had everything sent to James River of Shelby, where I picked it up.
Brian O’Shields demonstrated, let me test drive, then helped me load and tie-down all equipment.
Everyone there was very helpful as well!
For your John Deere parts and accessories, the only serious choice.
Customer service at its best. Thank you Cliff!!
Very friendly people here. I'd go back.
Great experience and Jackie was awesome.
Great parts people they knew exactly what I needed and had it drop shipped to me unlike most places
just had my jd5525 repaired at James River Shelby.
I had bought the tractor (sight unseen) from upstate NY.
Buying the tractor was a big mistake--since it was corroded with some sort of chemical spray and then painted over, etc,
Very difficult diagnosis for trouble with electronically controlled 3 point lift
James river worked with me for an extended period with consultation from John Deere Corporate - incurred extensive time --not billed to me-
finally custom-crafted an alternate electronic switch that works.
I will be back for my equipment needs.
Nice people and knowledgeable about what they sale
Good Deal, nice tractor, and when they told me when they would bring it out they did what they said. MY thanks to Brian
We'll organized, clean store. Friendly, knowledgeable staff. Have everything you need for John Deere.
I want to thank everyone at James River Equipment in Salisbury NC. Our experience was one that could last a lifetime. My 1025R is exactly what I was expecting. With great help from Mackenzie. Very knowledgeable, kind and down to earth attitude made our buy and shopping for a new tractor easy. Thank you for all u did to help us choose the right equipment for our land. We will definitely be doing business at this location!
A good place to shop I found what I needed right away.
Nice folks here really clean neat and organized
Can’t say enough good things about MacKenzie and Scott. Found me the baler I needed at the price I wanted. Wasn’t afraid to get dirty and give a great demo. Also helped me get what I needed to properly hook up to my tractor. You guys are a great sales team that keeps me coming back.
Very knowledgeable and helpful sales staff. Great experiences with purchasing both a tractor and mower
Customer service here is super. Very friendly and helpful staff. Walked out with what we went for. Thank you MacKenzie
Super 👌 staff
great place to buy nice people there
Only place that had what l needed in stock.
Had good service.
Nice and clean store.
Great place friendly staff very helpful called ahead and the part's were on the counter ready for pick-up
Great people, great service
Great service and products
Had to special order a part, parts guy was great to work with, very helpful great service.
Bought a lot of parts for two lawn mowers here takes four to five days to get the parts pretty good experience parts department in there
Courteous staff and a great place to find all of my John Deere parts and supplies.
I had a great experience purchasing a zero turn mower today. I had lots of questions a few days in advance so I called and spoke with David who was eager to help. He promptly responded to over a dozen follow-up texts answering more of my questions. Everything was setup and ready when I arrived this morning. David was there to show the mower and was a pleasure to speak with. The whole experience was professional and friendly, and I never felt pressured or hassled. I would not hesitate to recommend James River in Pfafftown for their customer-focused approach.
We have purchased several things from James River Equipment. Always a hassle-free experience. Great group of guys that work there.
Friendly knowledgeable staff. Great products.
Purchased my z915 here very pleased with it, a great mower for the price. Sales associate celeste made my 1st john deere purchase smooth and easy. Would recommend James River equipment.
James River has been nothing but a great experience from the time I called shopping for my 5 series ZeroTurn; all the way through delivery. I personally dealt with Celeste the whole time and she was nothing but phenomenal and made my purchase a breeze from start to finish and never made me feel like they were out just trying to make a sale! I would highly recommend James River in Newton for any of ya JD needs!!!
Great experience! Celeste was extremely helpful in finding the right product to meet my needs. I could not be happier. I received my tractor the next day, and I was able to do all the work I had planned within a few hours. Celeste really went above and beyond to select exactly what I needed. I will definitely be back to see her if I want anything more! Thanks, Celeste!
Excellent knowledge of equipment. Extremely helpful staff.
Had an issue with my Z950M last night. I called Mike Bowman who is the regional manager. He arranged for me to have it in Newton at 8. Dropped it off with Celeste Benfield and they had me ready by 9. Mike and celeste really care about their customers. I highly recommend James River Equipment. I am a customer for life!!!
Have been purchasing parts for 2 ancient JD lawnmowers from JRE. I so much appreciate customer service Celeste's warm courtesy and efficiency. The parts guys are very helpful in determining what parts I need. Highly recommend JRE.
Recently bought my John Deere X750. Tim Conn did an excellent job of helping me choose the right tractor for my needs. Super friendly and answered all of my questions. Excellent experience and look forward to doing business with JRE and Tim in the future. I would recommend them to anyone.
Celeste is very friendly and takes care of customers. James Rivers always takes care of me and is the best place to buy a tractor and equipment! They are always easy to deal with. Thanks, Samuel
The best place to get your John deere service and supplies. Thank you for all your help Celeste Benfield
Very helpful to get what I needed
I just bought a z530m today after talking with Celeste Benfield for two days asking her questions about the differences in the different mowers. She helped me decide what was best for my needs. She was very professional and made my experience, with James River, a wonderful one. She is a great asset for your company!!!! I would buy equipment through her 100 more times. She treats people like family!!
I took my push lawnmower to James River Equipment in Newton, NC to have my cable assembly repaired. The customer service and the work done on my lawnmower was great. Celeste Benfield did a great job helping me with my lawnmower when I first took it there to be repaired. She kept me updated about the repairs that had to be done on my lawnmower and how much it was going to cost. This was my first time having repairs done at John River Equipment and I will be going back. Thank you very much Celeste Benfield for making my visit a great one.
I called this John Deere location; known as "James River Equipment" around 4:30 after getting off work and told them I was looking for a tube to go in my lawnmower tire. Spoke with Bill in parts and provided him with my mower model and tire parameters so he could look up the appropriate tube in their system. Bill was very professional, courteous, informative, and helpful with getting me the correct tube. I was running a bit behind getting to their location before they closed at 5:30 so I called back up to the store and asked if I arrived about 5:35-5:40 would anyone still be there so I could pick the item up. Bill went above and beyond and said he'd still be there waiting for me to arrive and asked what I was driving so he could keep an eye out for me to arrive. I would highly recommend this company to anyone needing mower/tractor/law supplies! Thanks again for being an amazing employee and person, Bill!
James River Equipment in Newton, NC. Is absolutely the best. Celeste makes getting my yearly mower service easy. They are very thorough and addresses every problem I have.
Great place people very friendly and helpful...
Tim Conn helped me get what I needed and answered all my questions.
Much needed repair and a short turn around time. Celeste made it happen.
I needed a tractor and it was kind of last minute. Tim Conn done a fantastic job in helping make it happen. Even with low inventory Tim went to work and was able to locate the tractor I was looking for. He kept me updated with the shipping and made the buying experience a breeze. I highly recommend talking to Tim at James River Equipment you will not be disappointed!!!!
We bought our tractor from them last year. Great Dealership and Tim Cann was fantastic!!! This was our first tractor and he helped us every step of the way. They really took their time to explain the features of the tractor and how to operate it. We needed some attachments and went there today another great experience. We would not consider shopping anywhere else.
Very nice people to deal with and will be using them in the future with any issues with my equipment. When buying equipment at the price things are today you need people that will work with you to get you going in a timely manner not sit it in the yard for weeks
Staff was very friendly and knowledgeable
Great service, very professional.
Love the Chain Saw and Hedger both Battery power
Very nice and knowledgeable people
Very nice salesman and service And very helpful When recommending to anyone John Deere James river equipment
The salesman Don was very helpful in helping me find a tractor.
This place is so laid back. Love all the john deers. Very good service. Billy sold us our tractor and it is wonderful. Thanks Billy you the best.
They took care of my service needs in a timely manner. The staff is very friendly and professional. All in all a good experience.
Bought a new John Deere zero turn and worked with Billy Cook at James River Equipment in Monroe. Thanks to him for a pleasant experience. He is excellent to work with and very knowledgeable.
5 STAR SERVICE FROM PARTS TO SALES!!!
Had a great experience a James River Monroe. Worked with Berry Deal all I had to do was let him know the specs I was looking for in a mower and he showed me exactly what I was looking for. Found it in stock at another location had it delivered put together and ready to go for me in less than a week then dropped it right at my doorstep! Would recommend checking them out before going to any box stores. I wasted a lot of time there. I’ll be back for my next purchase!
Bought a new lawn mower there great people great price
Super nice staff fast unload easy access
We just moved to the area and needed a lawn mower to get started. We went here and meet Doug, who is amazing!!! Great customer service and very knowledgeable! We totally recommend Doug and his team for all your lawn/farm equipment needs!!
Great place to work and staff is very helpful
Friendly prompt service. Answered all questions and very knowledgeable
Very wonderful place to visit very helpful through in it throughout will help you with every need that you have for heavy equipment operation the small things like backhoes miniature backhoes
Sales staff was very knowledgeable and helpful. Definitely will be returning for my next equipment purchase.
Have used their Tappahannock location for several years, great service department.
Great place, wonderful service, saw sharpened and returned in just a few minutes. Like coming back home!
Awesome people and service and sales people are great
The gentlemen are polite and very knowledgeable in their knowledge of JOHN DEERE
Great to deal with Katie is the best bought a tractor and several attachments
So pleased with the knowledge of the clerk. Helpful in many areas. Thanks
Good experience. Good helpful people
Why go elsewhere when your trying to find awesome service !!!!
Got right on my situation and had it taken care of PRONTO
Good service excellent staff
First of all the atmosphere is great. All of the counter men were very courteous and helpful. My sales person John was helping a customer before me, so the guys at the counter made me comfortable, answered any and all my questions. All customers that I observed were treated with respect and given great customer service. John is a great sales person from start to finish. I would take the 4hr drive one way to make another purchase. If the other locations are anything like the South Hill Va location, there's no wonder why James River Equipment is growing.
Your Welcome! My fiancée visited, I was with him. Great place to buy equipment!
When you need parts or service for your equipment, don't fool around with lightweights. JRE has a courteous and professional staff that in plain English "JUST DELIVERS"! Get what you want and what you NEED at JRE!
The folks at this place will do anything they can to get your tractor back up and running! Believe it or not, this is a local dealership that actually stocks parts!
Just picked up another Sthil 94R weed eater up from the Harrisonburg store. Martin Burkholder always makes it easy. Always a pleasure to do business at this store and with James River Equipment.
Very friendly and knowledgeable parts staff. Helped me with the parts I needed for my excavator. Thanks.
Superb service from Mr. Billy at the parts deck he solved a very difficult problem with my mower deck spindles on a John Deere D1 30. Evidently that year had several different decks and a wide scope of parts he was happy to make several trips open several boxes and solve my problem.
This organization got my business because of this hard-working man. I highly recommend this parts department
Very professional folks down there
Always got what I need, everytime. Really nice people, great atmosphere. Highly recommend
Great people to do business with
Bought a used 50g excavator from Jesse Pfohl. Great to work with from beginning to end of the purchase process. Up front and honest. Thank you!
Parks man was very helpful and had the parts for an older PC equipment I needed
just bought used john deere 400x loader from Travis Estep over the phone.
took my word that I was coming after it .offered to pay over the phone with credit card, he said no just mail a check and I did ! bought sight unseen.
took his word that it was in good condition drove 230 miles to pick it up and it was as he said in great condition pleasure doing business James River and Travis.
Amazing customer service. Miss Kait Almarode is a truly fine young lady. I ran into some issues that she was able to resolve with lightning speed.
These people had a fair price, very fast service, and we’re very easy to deal with. Thank y’all, and God bless.
Always great service and friendly staff. Efficiently gets the equipment you need and is kept in good condition. If parts are needed and not I'm stock typically has them delivered within a few days.
Everyone here is always so helpful and polite. They always have what we need for regular maintenance on our JD tractor and mower and they're quick to get it ready for pickup!
The most helpful people and best service you will find. Joe was so friendly and easy to work with. I would buy John Deere just to be able to work with the people here, both for the purchase and maintenance after. Highly recommend!
Friendly people and great service
The guys at James River Equipment in Danville (especially Landon) really went above and beyond to help us out. We were in a time crunch and needed a rotary cutter ASAP. Our trailer wasn't quite big enough to fit the equipment and he spent a lot of time helping us figure out a way to get it moved safely back to our property. Super nice, helpful people - I would recommend them to anyone.
Great selection, great customer service.
Great family owned business with great customer service!
walked in saw what I needed financed in minutes and was home with a new 390 54" cut in no time
This John Deere dealer on route 10 provides much better customer service than it's cousin in Ashland! It happens all the time when calling the Ashland location and asking for the parts counter and the phone will ring and ring with no answer. I finally called the route 10 location and the parts counter promptly answered their extension and had the part I needed. The route 10 location isn't as convenient for me as the Ashland location, but I will make the trip there in the future to get my parts. Thanks guys!
Steve Newton is a Great sales person who is always busy but Awesome! Thank you for helping me with my purchase and keep up the good work
Great service! Great place to get parts for your Wirtgen and Sennebogen machine!
Was having trouble with my john deere 50g fuel issue. Called the service Department, they were unable to help. Transfered my to Garrett, he was able to answer all of my questions flawlessly. Also had a question about my 331g, spoke with service, once again unable to help. Went to Garrett with a question about powertrain and hydrologic warranty on the auxiliary hydraulic quick coupler. Once again within 5 minutes had me a answer. Will go to him from now on with any questions. Very Helpful.
Garret Frick | Machine Monitoring Specialist was very helpful in finding the info I needed on an older JD motor.
Great place to deal with, Garrett Frick is very knowledgeable and eager to help in anyway, Preston Willis top notch product support
Garrett and Leo are always able to help us with any issues we may have here at Combs Concrete, those two guys make our life much easier!
Gary has been a huge help to me on my piece of equipment through his knowledge and help and is greatly appreciated in all he has done. I would highly recommend him to help anyone and is a great asset to this company.
Parts department has always got me what I needed fast and always made sure I was getting the right part.
Garrett goes the extra steps to help solve your technical issues.. he has helped me get machines back up and going quickly and always gives me great information. Down time cost money, James river knows that and limited your down time.
Excellent service and great machines
Always helpful when you try to find what you're looking for.
Made a hydraulic hose while I waited.
Always so helpful and a pleasure to do business with
Very helpful. Quick in and out.
They carry YETI products!
Good location, friendly staff.
Great sales team and parts team. Can't beat the knowledge.
This is a great dealership in Burkeville, VA. I have had a great experience with the sales staff. I purchased implements there for my Massey Ferguson, and traded that red tractor for a Deere when I was having issues getting repairs and parts from my old dealer. The service and parts staff are great and friendly as well. The indoor areas are neat and clean and COVID-19 protocols are being followed. Looking forward to a lasting relationship with James River Equipment.
The time had come for a new mower. Sales staff were great. Charles delivered yesterday and went over all the options. Cruise control on a mower? Already used it. Did a great job in half the time. So quiet, doesn't even sound like a lawnmower Thanks guys. I may have to put it in my will.
Great people. They will take care of you.
Yes I had service done at the service department and Sarah couldn't have been more helpful she was excellent everything is great at this shop
Very helpful! Test fired and sold me a Stihl weedeater.4yr.warranty after purchasing premix fuel. Awesome Staff! I enjoyed picking at cashier w other staff, we all got ticked for a minute.
Good crew of people working together
Awesome customer service 👏
Excellent sales personnel, very knowledgeable. Made numerous helpful suggestions in regards to tractor and implements.
Always a pleasure dealing with the sales personnel. I would definitely recommend buying equipment here
Traveled 1.5 hrs from our farm to purchase a 100hp tractor at James River Asheboro (have a Quality JD dealer 3 miles from our farm). Ken and everyone was great, good price and did us right. Looking at another purchase next year and James River will be the place.
Very nice, pleasant visit. Husband & I were looking for a good, sturdy, dependable lawn mower, without breaking our bank. Had a very nice, friendly salesman, knew his job. Described mower, functions, extremely helpful. We bought it then. Ken Jaeck, is his name & knows his John Deere products very well. Highly recommend company, & this salesman.
I needed a part for my lawn mower,they had it, asked if I needed help to install it. I highly recommend this place.
They are always nice and helpful here
Ken is the best sales rep!
Service department is great. Knew exactly what we needed from a picture. Daniel was very friendly, as was the receptionist.
Best service you could ask for...and great quality equipment.
Good people had the parts I needed good service in and out quick.
Friendly people and fast service.
Super great place, the staff and the service was awesome....Even the customers treat you like family.
Very knowledgeable staff, always willing to help with a problem
(Original) Es un buen lugar te atienden bien
(Translated by Google) It's a good place they serve you well
Helpful and prompt.. great place to get your Stijl and John Deere parts and supplies
Support your local small business bought a used Hitachi trackhoe second or third hand great machine still using it 22years later great service and of course JOHN DEER 💚 young man can wish can't he?
Great atmosphere. The folks are friendly and ready to help you.
Good place to do business. Friendly and helpful staff!
James River went above and beyond to find me a new mower.My salesman was awesome.Great place to shop.
Great employees. Answered all questions we had. I also dropped my sons bear by the door and one of the employees was headed to grab it as I had finally spotted it. Great job JRE you have us as a returning customer!
The sales lady is very helpful and knowledgeable. Great shopping experience
The James River Equipment team is fantastic! Their sales team does not pressure you into buying anything and their service team is top notch!
Experience with Jenna Mills was extraordinary. Trading a tractor for a new one was made a personal experience! Arrangements and calls were made promptly and Jenna has kept in touch throughout!
Most always have in stock the items I need plus they have a cool selection of gifts and toys.
Jennifer gave me a wonderful shopping experience.
I needed some parts for my 20 year old 23 horsepower John Deere lawn tractor mower I called James River Equipment they told me yeah we've got plenty of Parts here for that lawnmower come on out we'll hook you up now usually when somebody tells you that you get there and I don't really have much of anything but they can order it for you that's not what I needed I need two parts right away I went there they had the tires I needed they had the front end steering parts I needed a complete front end steering parts that I needed they had the clips with the steering that I needed they had two tens for the steering that I needed and they had him right there didn't have to wait for him it was nice to be able to go someplace and actually get the parts and go man the counter was very friendly and I will definitely go back there and get parts again it was nice to actually deal with somebody that knew what they were doing and actually had the parts to fix what I needed I hope it works out well for you and that's my opinion good day
The 730M is great, but Genna’s service was better. Would highly recommend Genna and James River to anyone.
This place is great! Knowledgeable staff and great service! Thanks to McKayla in sales and Gary in parts, I wouldn't go anywhere else.
What a great team of men and women. Very informative they answered all my questions. We had a bad connection. So they texted me the prices and part numbers of the items I needed to purchase. Parking is good access is great. Buy The Best. Buy John Deere.
Quick easy done, good guys behind the counter, walked in got what I needed, and went home.
They were very nice. I came in, not knowing a part name and they helped me find it.
Large selection and friendly and helpful staff
Very helpful didn't know what I need exactly but the parts guys knew what I need. Had in stock and at a fair price. In and out no problems
I had the absolute pleasure in workin with Ms. McKayla Washington at the Ashland, Va. location yesterday.
I had searched for weeks within a 150 mile radius of me for a particular tractor set up and the finally had one ! McKayla called me back in a very short 20-30 min callback after I had left a message and I ask her to hold it for me until I could get there (2 hour drive).
When I got to the store she was with another customer but promptly told me she would be with me as soon as she was done. Needless to say I had no problem browsing through my big green adult toy store!
McKayla came and got me as soon as we were done showed me all the equipment I had been asking for and even helped me play a game of Tetris in figuring out how to get it all on the trailer and truck in one trip.
We sat down did all the paperwork she was patient, very cordial and overall just a bright and welcoming friend in a manner. Like someone you’d known for awhile and can keep ya entertained during the wait.
My highest recommendations for this store and in working with McKayla!
Thanks again JRE and McKayla!
Recently purchased a John Deere 5075 tractor at store B11053 Ashland Ag from Mckayla. It was a great sales experience, she answered all my questions, had patience with my decision making with no pressure , friendly, and followed up with me afterwards on a warranty repair to make sure everything was right. You can tell she is a go-getter and cares about her customers, and that is hard to find these days.
Awesome experience. Mikala was extremely patient and helpful in working with me on my trade and purchase of a new Zero Turn. Highly recommend working with her for your next purchase.
Stopped in to see about getting a new lawnmower/tractor for our new house. We didn't have to wait long before McKayla was able to help us out. She was helping another customer on the phone before us. I was able to test drive a tractor before we even discussed anything else. The turn radius was so much better than a riding lawn mower that I've had in the past despite it being top quality brands. We will be getting a bucket, backhoe, auger, and a few other attachments for this. McKayla was so helpful and professional. She could even relate to what I wanted to use it for since she wants to do all the things I will be doing. Definitely will be purchasing the tractor from here once we close on the house along with all the attachments to improve the yard and do a garden.
Extremely helpful employees and huge selection of power equipment
Great service from the staff, and cutting edge equipment for all needs!
Happy with the help from Genna on purchasing our 3032E tractor. She was very personal. You don't get that every day anymore. Thank you!
If you have questions about JD products talk to Makayla. If you are in a hurry and need a no hassle no issue purchase talk to makayla. JD and sales people made this the easiest buying experience ever. I highly recommend them all of my paperwork, financing, delivery was handled without any problems at all. Thanks to delivery Don also for a great delivery also.
Jason K went out of his way to text me some part numbers I needed in order to get the parts for my tractor closer to me. Great service. Give that man a raise..
The customer service sales rep, Mckayla, was the consumate professional and I felt well taken care of in the sale of my new zero-turn mower. She was knowledgeable about the product and the year long zero financing option. I asked some technical questions that she was sure she knew the answer but was honest in that she wanted to confirm her answers with a service technician. I appreciated her up-front manner as well as her personal touch in the sale. The mower had to be brought in from an out-of-state shop and she regularly texted me to let me know where JRE was in the process of getting me the mower. Even after the sale she continued to follow up with me regarding my satisfaction. Her service is a testament to James River's well earned reputation and I will continue using JRE for the servicing of my mower as well as any new purchases.
As a customer I have not been let down by James Rivers customer service and equipment. Bought several machines, the purchase process is streamlined and warranties are upheld. Also use their tracking and maintenance software (Aardvark). Garret Frick and Sam Ford have been top notch with keeping us running efficiently and any issue I've encountered they have jumped on it with educated assistance. Service team at their Raleigh location is top notch also, Chelsea Yopp is a pleasure to work. Really appreciate a competent, stocked and well managed vendor like James River.
Outstanding service. Fast great prices and friendly.
Great customer service!
This place is pretty good about helping keep things running and are fairly supportive in acquiring new machines.
Very nice place, very nice employees. 2 ladies greeted me just inside the door, directed me to where to make my delivery, guy in the shop was very nice, unloaded the small tractor and I was on my way. I suggest this place to anyone.
The staff was knowledgeable and courteous. They had the part I needed in stock for a reasonable price.
Always very helpful and have what you need to get the job done
Outstanding service. Great bunch of guys
Clean store where you can find agricultural parts for agricultural machines.
Great service, knowledgeable staff, and easy to deal with.
I love this place. They have the equipment for the professional and the novice. They carry some of the best lines of products available and the staff is very knowledgeable about the products they sell.
I was having a terrible time getting my mower deck straight..missing parts, wrong parts, etc. Ben noticed that I was upset and offered his assistance. He was so very kind. He went above and beyond. I am so happy to say that with Ben’s help, my mower is all straight and ready to tackle the lawn. Thank you so much Ben!!
Great parts department and very knowledgeable!
This store and staff are awesome! Just bought a new mower and the process was quick and painless. Salesman was super polite and very well educated on the equipment, making sure I got the right mower for my needs.
These guys are certainly the big boys, but treat the customer like a local shop!
The sales people the very friendly helpful They have very very informative information on the equipment and they will answer just about all the questions that you think you might have
What a great place to get my lawn tractor fixed. Very courteous and helpful. I will be telling others about my experience.
Friendly and helpful staff. Shopping for a lawnmower was a stress free and altogether pleasant experience.
Great place. Very nice people there. The service department is Excellent!
THIS is where you want to go. I have worked with both the sales and service departments and they are both extremely knowledgeable and professional. You couldn’t ask for a nicer group of folks to work with.
Great customer service and they get the job done right!
Great staff and helpful on all parts for farm equipment and lawn equipment too
Great staff, easy to find what I needed, and helpful team to make sure I had the right part.
Bought my very first tractor, they gave me excellent knowledge and very friendly service! I'm very pleased and happy!
I showed up late one afternoon in need of parts and a repair for a different brand excavator. The guys here took the time to determine what parts would be compatible and even installed them. They had us up and running that afternoon and ready for a project on the following day. Thanks Ben and Zack.
Good equipment. Friendly staff. Highly recommended!
Great John Deere dealer. Counter guys know their stuff. Competitive prices for John Deere, and Stihl. They have a repair shop that I've had good luck with. As a hidden bonus, they keep an extensive selection of hydraulic fittings, adapters, and hoses.
Great customer service! Zach was able to answer all of our questions and helped us get all the parts we needed for our mower. Thanks!
Awesome customer service thank you Tim for the great experience at James River equipment!
These guy are great had four riding lawn mowers worked on from a 145 up to a 729 and they run like the day I bought them. Best service I’ve ever had.
Great information and good staff
Great and helpful guys....they will go above the call of duty to help you out
Excellent service. The staff is helpful and pleasant
Great products at a great price. Outstanding service. I won't go anywhere else for my outdoor equipment needs.
Nice clean place good atmosphere the person that helped us was very polite and very knowledgeable about their products
Very knowledgeable parts people. I didn't have my serial numbers along, but they still got me what I needed.
Excellent customer service!!
Needed a new chainsaw, and found great help and advice here. The person who helped me took the time to understand my need and recommend saws which were truly appropriate to that.
Honest and upfront. Very good experience with the lawn and garden service department.
Purchasing a new lawn tractor turned out to be a great experience. In fact, I can't imagine it could be any better. Very helpful and looking out for our best interest the whole way.
Best staff experience ever. Very helpful and informative. Would and will definitely recommend.
James River Equipment, Edinburg VA, I highly recommend purchasing equipment at this store, we purchased multiple zero turns and have never been disappointed. This location has great customer service, just ask for Mr. Joe Bowman.
I purchased a lawnmower and have had no issues, also went back and bought a Stihl Trimmer and Chain Saw. Service was great, Mr. Mike explained in great detail all the features and the easy start Stihl equipment. I recommend James River. I will purchase from them again.
Great Service, friendly people-highly recommend!
They are always ready and willing to help you with all of your outdoor equipment needs. Great staff
Professional courteous team, had my ignition switch in stock, didn't gouge me on price! Will get my business in the future!
What a great company! Very friendly and didn't waste my time. Very pleased and will definitely use their services in the future!
Friendly and great service. Had parts on hand for my repair.
Great friendly staff always has a great attitude and willing to help.
This place is great! Have an awesome staff it's very helpful. The products that they sell are amazing. I mean come on it's a John Deere and nothing runs like Deere! I'd recommend this place for a name of your large agricultural equipment.
James River Equipment in Burkeville is awesome. Super friendly staff that goes well above and beyond to take care of their customers. The manager personally delivered our mower on a Saturday.
These people have just about anything you want and a nice price
I go here for all my farm needs. Great people to help you.
Excellent. Friendly, positive, helpful, and pleasant to do business with! Great products & prices! This is the place to go!
Always helpful always answers my questions. Great place to shop and buy things for John Deere.
Great place to shop for your hardware or stihl needs. Steve is such a good man, really has the customer in mind all the time.
Awesome. Had what we were looking for. Very nice staff.
Parts staff is always fast, knowledgeable accurate, and friendly.
Went to James River to look at gators. We were greeted by Ginna she was very knowledgeable about the john deer line and made the purchase a fun and no-hassle experience. if you need a tractor gator or lawnmower see Ginna
Carried all the parts I was looking for. Very polite and helpful staff. Just great service. I always come here for my John Deere parts and service. Would recommend to anyone looking to get parts or to buy a new John Deere tractor! ?
Very polite and good experience
I purchased an x580 lawn tractor from JRE and I'm actually looking forward to the next time I get to cut my grass. Due to the 30+ degree grade of my yard, I was spending up to 4 hours push mowing because other riding mowers couldn't make it up and down the hill. The x580 handles the grade like a champ and the 54" inch deck knocked my work time down to 1.5 hours.
These guys have always taken good care of me. I have to go in a lot for questions and repairs and have received the upmost respect and awesome service every time.
Everyone that I dealt with was great. Chris was especially good to work with on buying new equipment. Highly recommend.
Very helpful staff. Chose the right replacement for me. Friendly staff. Clean store.
Friendly staff very helpful
James River in Statesville was only place that had item we were looking for. Thanks to staff for help and information.
This place is great. Top notch service from good honest people.
Great. They answered all my questions. Very knowledgeable and helpful. I will be returning in a few weeks to complete my purchase. I'm very sure my purchase will do everything I need it too. I'm very excited to start using my new John Deere. If you need a new tractor these are the people to see.
The customer service was outstanding, the manager in the service department was very professional and approachable he understood my needs and took the time as I was his only customer to resolve my issue. A personal thanks to Frank for going out of his way to resolve the issue.
Great customer service, very friendly, quick turnaround time.
They have the best lawn mowers in the world they also have Stihl chainsaws. Very professional people
Great. Service department was great !! Very prompt
We have John Deere Tractors on our farm so we buy John Deere parts here. Randy & Pam runs this place and awesome people. Quality parts and service. Nothing runs like a deere!!!
We brought our grandaughters there to get pictures with Santa. The two year old is obsessed with John DeereTractors. We will be back to shop. We had a hard time getting her out of there. We drive by there everyday going home and she has a fit!
Good selection and the staff was well informed, answered all my questions courteously.
Very friendly people. When I had a problem with my mower they came 25 miles to work on it.
By far the nicest John Deere dealership I've ever seen! Staff were very helpful and quick to help!!
Five Star Plus rating. I was very pleased with the service and customer help I received it's kind of tricky having an older tractor an older bush hog trying to find exact computer look up for it but I expected that. They were very helpful with me didn't have to wait very knowledgeable staff thank you James River equipment in Pfafftown North Carolina for being very professional helpful knowing you had other customers coming in took the time to help me out understand my recent purchase 1985 John Deere 650 tractor bush hog or rotary cutter as it is called I will return tell others thank you again also have a 1987 John Deere 430 I am putting the rear PTO on it as we speak and upgrading all the lighting to LED.
A very nice and clean business
Very knowledgeable, good service
Great customer service. Super nice people and always willing to help in anyway possible to keep your equipment running. As a farmer, they are a great partner for my business.
I showed up on a Saturday 15 minutes before they close. Dave Cumming stayed after hours to help me. I told him what I wanted and they delivered it less than a week. Love my new tractor Dave! Great customer service. You guys have a new loyal customer.
Good place to get John Deere tractor and lawnmower parts and service stuff to
LOVE MY TRACTOR. THE BEST PLACE TO BUY TRACTORS, LAWNMOWERS, AND PARTS THE BEST PEOPLE TO DEAL WITH. THERE'S NOTHING RUNS BETTER THAN A DEERE. VERY SATISFIED. THANKS, WESLEY FEIMSTER
Was a great buying experience. Tim Conn did a great job at meeting our needs. Would highly recommend James River in Newton NC.
Wesley is such a great dude, he will sit down and try and get to know you and your family. I have bought two things from James River and Wesley is my go to guy for everything John Deere at James River because he will give you the best deal possible, Shelton in parts is a cool dude too. If your thinking about a new John Deere and you want to be treated like family James River is the place.
Hats off to Brandon and the team at James River Equipment in Newton. He replaced my engine (warranty issue) and tractor runs great. Appreciate his honest evaluation and great mechanical work. Tractor came back to me clean and in top running shape. Nice branch to work with.
Friendly staff. Always helpful.
A great place to buy equipment. They have a great service crew, if you ever need service. Friendly folks who make you feel comfortable. It's the only James River location that I would use.
Good people and good service.
Extra helpful, I give the parts department 10 gold stars.
I have been doing business with this dealership for many years. Everyone from sales, parts, and service are great to deal with. They always do what they say they are going to do and meet or exceed my expectations. I just had my tractor in the service department and Gary and Matt kept me informed and got my tractor done in a timely manner. Keep up the good work!
THESE PEOPLE KNOW THEIR TRACTOR PARTS BY HEART. CALLED IN AN ORDER FOR PLOW POINTS AND ALL WAS READY TO BE LOADED, NICELY. EVEN TOOK MY PUPPY IN..NO PROBLEM. A FARMER GIRLS GO TO PLACE..
Great selection of parts for your John Deere and lawn equipment. Check them out.
Awesome shop. Great service. Bought a new string trimmer and they were very thorough to ensure I knew how to start and operate it.
Always a pleasure dealing with the sale personnel. I would definitely recommend buying equipment here.
Great place, a lot of inventory, good people! I had a really pleasant experience there. Josh, one of the salesman, was happy to answer my questions and show me around. I was excited to walk out with my first 0 turn mower!
These guys and gals are top notch. I drive almost an hour just to do business with them. Only place I will take my equipment to be serviced and worked on.
I do business with them on a regular basis. The building and parking lot is very clean. The folks that work there are pleasant to deal with. They call you when your parts come in. They give correct arrival dates when you do need to order stuff. They load your items in your vehicle.
Great looking store. Great service. Awesome employees. Left with my parts and a smile on my face. ?
Great place. Great people. John Deere is top quality!!
Staff is always helpful and always had my order on hand
They are really nice people! They are funny! My dad works there! It’s a really good place!
New people there that make you feel welcome
Was invited to their grand opening and was amazed with their location. Spacious and very clean for such a busy industry. I even won a door prize during their drawing and left before they drew my name. They made sure to call me and hold my prize for me when I could arrive.
Great knowledgeable staff
Always great service!
Highly recommend. For excellent service just ask for Ms. Sara or Big John.???
Good people good service
Great customer service
When it comes to service on machines James River can't be beat.
Great parts customer service from Sheri.
All of your heavy equipment needs and a top staff to help you out with anything you need
I needed to replace the ECU for my Bandit Chipper and the Bandit dealer was charging me an arm and a leg for a preprogrammed ECU, they told me I could find the ECU at a John Deere Dealer because it had a John Deere motor so I came to JRE. They were extremely helpful and ended up saving me a couple hundred dollars in the process.
Everyone at parts counter was polite n helpful. Visit was short n sweet...was able to get parts I needed and got some friendly help at same time. Look forward to returning for more of the same soon.
Excellent service, first class knowledge of their product. Want a Real John Deere? You have to buy it here!,
Top notch parts people!
Just purchased a tractor package and couldn't be happier with the experience. Bill answered all my questions, got the tractor and equipment together ready to go when I needed it, even with me changing my mind several times. I would highly recommend them based on my recent experiences...
Yesterday I stopped by to purchase some maintenance parts for my mower. I was assisted by a knowledgeable gentleman with a great attitude. He went above and beyond to show me tips for brake install. He also shared information on a brush cutter I have been looking for. Thanks so much for your customer Service!
Best John Deere dealer in the area. Parts and service department is top notch. They always come through with professional results. Sales team is awesome as well. Couldn't be happier with every experience I've had with them in the past.
We bought our John Deere there! Awesome people and of course John Deere machines speak for themselves!
Nice store and great staff! So glad to see James River Equipment open up a location in Buckingham (Dillwyn). Makes getting small parts, oils, filters and grease for our machines so much easier. I hope they continue their stay and grow their Buckingham location as it’s a great addition to the community. Thanks again!
Service department is awesome. Brian is a very friendly and knowledgeable person. Highly recommended.
Five Star Plus rating James River Equipment John Deere dealer Danville Virginia excellent excellent excellent customer service professional knowledgeable staff and are willing to help you in any kind of problem that you have even when you have an old and old and older John Deere I may have a connection I can find something to help you out thank you James River Equipment Danville Virginia write a professional management employee staff for making my visit and knowledge have a knowledge about the situation I had with you got to unusual I will return and tell others thank you again.
Great service - great people. I've bought a great lawn tractor and a full sized tractor with loader for my business. Easy folks to do business with.
Straight foward sales person. No games. Highly recommended.
Great family owned business with great customer service!
I went there 1 week ago to buy some part for our Jhon Deere tractor which is in Venezuela and Mr. Oscar Ramirez took care of me right there and I could find everything I needed..... I really had a great experience with his attendance, congratulations guys, you do an amazing team
Friendly and helpful people on the sales counter for parts
Huge selection and great service
Parts dept in the construction is the best!!!
We are a local lawn maintenance company and have been dealing with James River Equipment for over a decade. Whether it be with sales, service, or parts; our experience with them is always prompt and professional. We always recommend them to friends, family, & colleagues for any John Deere equipment repairs or purchases.
Great place to buy a tractor. Sales and service staff were very helpful. Clint and Cole in sales were able to get what I needed and Bubba in service dept was very knowledgeable and helpful.
This has to have been one of my most pleasant experiences making a purchase. Working with Clint Allsopp was like communicating with an old friend, and there was no doubt that he was totally honest with me, and that was just the way he does business.
I will recommend Clint and James River to my friends, because I have no doubt that they will be treated well, and leave satisfied.
As far as the JD HPX615 Gator, my only regret is that I hadn't done this so much sooner. It's awesome!!!
Excellent service and communication. They picked up my mower, fixed an issue, and added a mulch kit for me. I will definitely use them in the future.
I took my 636M mower in at closing on a Wednesday evening. It was leaking fluid near one of the back wheels. I also requested that the oil be changed, sharpen the blades and check the air filter. I have a small lawn service with about 40 clients and this is my only true commercial mower. I called Thursday afternoon and was told a part was in order. Called again Friday morning and the part had arrived. It was ready early that afternoon. I was able to finish my lawns on Friday with ease. Great service with a quick turnaround. I’ll be buying more products from these guys.
People are easy to do business with really friendly and helpful
Good guys to deal with
A fantastic crew, knowledgable, super helpful.
Andrew at James River was very helpful answering all of my many questions about the tractor I was looking at. I am very happy with the new purchase of my John Deere 1023e. Thanks Andrew.
Great experienced staff in the parts department and I couldn't believe how decent the prices were.
Friendly, very knowledgeable of equipment, easy transaction, no pushy sales tactics
Great place to buy Stihl products for a good price. The staff are always friendly and willing to help you find whatever you need. They always have a good stock of parts and accessories and if it has to be ordered it comes in very fast.
John Deere parts and supplies, a large selection of tractors at this location. If they don’t have it they can get it!
Super nice people really helpful
Knowledgeable staff on hand, your go-to place for John Deere construction equipment.
The folks upfront at the parts counter are fantastic! Quick in and out with the parts I need and I deal with knowledgeable professionals who understand me when I show a picture of a part that I don't know the name of. Jamie and Daniel are 2 of the best in the business when it comes to equipment parts.
If you’re looking for a great place to serve the Forestry, Ag, or Construction Industries James River Equipment has got you covered. Every employee treats the customer as if it were their own family and not just 1 department either!! The Sales, Parts, and the Service/Rental departments all are top notch!!! James River Equipment (Four Rivers Equipment out west) has in shop repairs from basic PM Services all the way to replacing engines, transmissions, operator cabs and complete in frame rebuilds for certain products. The field technicians will do whatever they can in the field to minimize downtime as we all know downtime is lost revenue!!!
Ur parts place for your John Deere heavy equipment.
Great customer service
Very clean and the staff is friendly and very helpful!
Super courteous and customer is of the most importance, parts guys are very knowledgeable!
Great staff. Very knowledgeable and friendly.
The place to be for the best equipment and great service
All employees from the parts department, service writer, assistant service manager to a technician did everything in their power to pull me out of a bind that I was in to put my John Deere GT235 back together again. I will definitely recommend them.
Great experience working with this group!
I couldn’t be more satisfied with the service I received during my recent purchase at James River. Billy Cook was knowledgeable about the equipment. He took the time to answer all my questions and help determine which tractor would best suit my needs. I would recommend James River for all your JD needs.
I just purchased a 3038E Compact Tractor. The experience was great. The sales associate Billy was helpful and informative.He helped me decide the right tractor for my application and made the buying process smooth.
Just to add on about the great service. I had a nut that wasn't tightened good on the 3rd function handle and it was lost. I called Billy and he brought a nut to my house the next day and installed it at no cost. Billy went above and beyond what most reps would have done.
Easy unload, friendly staff
Goes the extra mile to help their customers.
Great staff very helpful
Very good service. Got the parts I needed
Great staff and very helpful and knowledgeable. They go above and beyond to help us keep our equipment going in our construction company.
They always have what I need in stock and the staff is very helpful in making selections
The staff were helpful and when I called ahead of time my part was waiting for pay and pickup. The person helping another customer gave me a key chain for my riding mower ?.
When you need parts or service for your equipment, don't fool around with lightweights. JRE has a courteous and professional staff that in plain English "JUST DELIVERS"! Get what you want and what you NEED at JRE!
This company has the most professional and friendly staff I have ever encountered. What a pleasure it was to do business with them. I would highly recommend!
The guys here help customer's more than any other John Deere dealership I have ever dealt with. Good salesman if you are looking to buy a good machine look up Luca's Beam I'm sure you will be pleased, hard worker. Good people.
Ist time here... And was greeted by Mr Ray & assisted by a Mr Brian! These gentleman work in sync, to remind me that they are here to do their job, keep order, & to get me out as quickly as possible! How can their expertise be molded for a work demonstration, for shippers & receivers across the board! They clearly know how to treat people "as people", & not as a presumed/judged classification!!!
GREAT PLACE TO BUY TRACTORS ? LOVE OURS !!!
THANKS WELSEY FOR THE GREAT SERVICE.
Great customer service.
Good work and great people!
Best John Deere dealership around. Mark Raymer is the best machine salesman for us! Not only do they make you feel like a friend when you walk in, but you leave feeling like family! And the service after the sale is second to none! Thanks James River John Deere for helping helping me grow my business with pride and confidence in knowing we have the right machines to get the job done right!
James River Equipment is one of the best places to go if you're in the commercial Earth moving business have full service staff on hand the parts manager the service manager or the greatest people you'll ever meet very helpful prices are reasonable they're not short on help so I've always got a place for somebody if you want to buy or rent heavy-duty equipment and you're in Asheville this me to place I would stop grateful construction users